FAST, SAFE & COOL DELIVERY

Delivery Terms & Conditions

Delivery Terms & Conditions

Standard UK Delivery.

Kamado Bono grills are tracked as a pallet delivery service. We aim to deliver all the orders within ten(10) working days. Exceptions apply depending on your location. For more information, please get in touch with us.
It is the Customer’s responsibility to ensure that the correct delivery (or collection) information is provided at the time of ordering. If the Carrier makes a reasonable attempt to deliver the Customer’s Goods at the delivery address cited at the time of booking, but is unable to do because there is inadequate access, or no person available at the address, or incorrect delivery information was provided by the Customer, then an additional surcharge will be levied at the prevailing local delivery charge for the Consignment.
In the interests of security, it is the responsibility of the Customer to ensure that an authorised person is available at the delivery address to accept and sign for the Consignment.
The delivery is Kerbside, and the product will be delivered to your nearest Kerbside by pallet. You are liable to take the pallet into the property yourself. The delivery driver is not insured to enter your property or land and will not agree to any request to take any product into your property.

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